Quick Charts
Get instant visual insights into your support queue without leaving Zendesk. Seven chart types covering status, priority, workload, channels, and more — accessible from a single click in the top bar.
7 Chart Types
Everything you need to understand your ticket queue at a glance.
Status Distribution
See how tickets break down by status — open, pending, solved, and more.
Priority Distribution
Visualize ticket priority spread to spot urgent backlogs instantly.
Assignee Workload
ProCompare ticket counts across agents to balance the load.
Channel Breakdown
ProSee which channels drive the most tickets — email, chat, phone, web.
Type Distribution
ProBreak down tickets by type to understand your support mix.
CSAT Score
ProTrack satisfaction ratings with visual trends over 7, 14, or 30 days.
Volume Trend
ProMonitor ticket volume over time with date-range filtering.
Why Quick Charts
No Explore Needed
Get visual insights without a Zendesk Explore subscription.
One Click Access
Charts open instantly from the Zendesk top bar. No navigation needed.
100% Client-Side
All data processing happens in your browser. Nothing leaves Zendesk.
Instant Results
No loading, no waiting. Charts render from your current view data.
Simple Pricing
Start free, upgrade when you need more.
Free
Forever free
- Status Distribution chart
- Priority Distribution chart
- View-scoped data
Pro
per agent / month
- All 7 chart types
- Assignee Workload
- Channel Breakdown
- CSAT Score & Volume Trend
- Date range filtering
Data & Privacy
Quick Charts is 100% client-side. Your data never leaves Zendesk.
What the app accesses
- Ticket data (status, priority, type, channel, assignee)
- Satisfaction ratings
- Views (for scoping)
What the app does NOT do
- Send data to external servers
- Store data outside Zendesk
- Use cookies or tracking
- Collect personal information
- Require Zendesk Explore
User preferences stored via Zendesk app settings API.
Ready to try Quick Charts?
Start with two free charts. Upgrade anytime for the full suite.